COMPLAINT RATIOS NATIONALLY AND FOR ARIZONA

Per $ 1 million in premiums paid

1(one) is set as the median level or average of all companies

Below 1.00 means the company is better than average.

Above 1.00 means the company is worse than average.

Updated 10/12/09

 

 

 

**2006 NAIC Ratios

 

**2007 NAIC Ratios

 

*2008 State Ratios

 

**2008 NAIC Ratios

Health Insurance

 

Group & Indivi.

 

Group & Indivi.

 

Group & Indiv.

 

Group & Indivi.

 

 

 

 

 

 

 

 

 

Aetna

 

0.94

 

n/a

 

n/a

 

0.97

American Community

 

0.31

 

1.0

 

n/a

 

1.41

AMS (United Healthcare Grp.)

 

0.90

 

1.39

 

n/a

 

1.47

Assurant (Time)

 

2.58

 

1.90

 

n/a

 

1.92

Best Life & Health

 

0.33

 

1.04

 

n/a

 

0.26

Blue Cross Blue Shield

 

0.01

 

n/a

 

n/a

 

n/a

Celtic

 

1.15

 

4.65

 

n/a

 

2.04

Golden Rule

 

0.61

 

0.90

 

n/a

 

1.04

Humana

 

1.47

 

1.66

 

n/a

 

3.52

John Alden

 

1.80

 

1.16

 

n/a

 

1.45

MEGA Life (NASE)

 

2.06

 

2.72

 

n/a

 

5.87

Midwest Security

 

2.20

 

1.79

 

n/a

 

1.74

Nationwide Life & Health

 

1.20

 

1.60

 

n/a

 

1.80

Principal Financial

 

 0.67 

 

 0.94

 

n/a

 

1.20

Trustmark/Starmark/Multi-Ben

 

3.04

 

 2.86

 

n/a

 

3.33

U.S. Health & Life

 

n/a

 

0.24

 

n/a

 

n/a

United Healthcare

 

0.90

 

1.39

 

n/a

 

n/a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Arizona HMO's

 

accreditation

 

 

Aetna Health Inc.

 

excellent

 

 

 

 

 

 

CIGNA HealthCare of Arizona

 

excellent

 

 

 

 

 

 

Health Net of Arizona

 

excellent

 

 

 

 

 

 

Humana Health Plan, Inc.

 

commendable

 

 

 

 

 

 

United Healthcare of Arizona

 

excellent

 

 

 

 

 

 

 

*Source-State of Arizona Department of Insurance

**Source - NAIC or National Association of Insurance Commissioners